Remote Support
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Support Application

To download the Micro-King remote support application, please click on the calling card download button and run the application.

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our technicians

At Micro-King our technicians have a sense of service. Our qualified technicians are home repair specialists. We not only offer rapid support to resolve your computer problems, we also inform you about new technologies, risk and protection solutions.

Our technicians are bilingual: French / English

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Accueil Private Individual Remote Support

Remote troubleshooting support

What is remote support?

Remote support is where we  access the control of a remote computer over the Internet to do maintenance or troubleshooting.

Micro-King can perform many types of repairs such as software installation, driver installs… by remote support.

The only time we are unable to fully repair the problem remotely is when your computer has hardware failures.

Some problems we are generally able to repair by distance


  • Cleaning of virus / spyware / malware
  • Microsoft Office repair and configuration
  • Securing wireless network, router, laptop
  • Problems with Windows e.g. no sound, graphics
  • Setting up Outlook, Outlook Express, Internet Explorer, Firefox, Chrome, etc.
  • Updated installation of Windows 95 / 98 / ME / 2000 / XP / Vista / 2007
  • Free Anti Virus available on Internet (Avast, Comodo, and AVG)
  • Make your computer faster
  • Email Configuration

 

You see all the operations performed on your screen, ensuring the privacy of your data.

Our software requires no installation and you can disconnect at any time with one click.